Registered office
John M. Keynesplein 10
1066 EP Amsterdam
Co-Office | Privacyverklaring
Privacyverklaring
01
Introduction
Co-Office takes your privacy very seriously and processes information about you in a secure manner. In this Privacy Statement, we explain which data we process, why we process it and which rights you have in relation to the processing of your personal data.
We recommend reading this statement carefully. For questions about your privacy or the way we handle personal data, you can contact us at info@co-office.nl .
02
Who is Co-Office?
Co-Office Holding B.V. is a private limited company with its registered office at John M. Keynesplein 10, 1066 EP Amsterdam. The company is registered in the Commercial Register of the Chamber of Commerce under number 82550662.
Co-Office Holding B.V. is the controller for the processing of your personal data. This means that Co-Office determines why personal data is used and how this processing takes place.
Chamber of Commerce
82550662
Controller
Co-Office Holding B.V.
Privacy contact
Co-Office Holding B.V. also acts for and on behalf of the following companies:
- Co-Office Zuidas B.V.
- OurOffice Bruggebouw B.V.
- Our-Office Sloterdijk B.V.
- Co-Office Valley B.V.
- Co-Office The Pulse B.V.
- Co-Office Herengracht B.V.
- Our-Office Hoofddorp B.V.
03
How do we use your data?
Below you can find an overview of the purposes for which Co-Office Holding B.V. processes personal data. Each panel explains which data is used, the legal basis for processing and the applicable retention period.
01 Financial administration
Purpose
Managing our financial administration.
Data
Name, company name, billing address, bank details such as bank name, IBAN and BIC, and outstanding balance.
Legal basis
Performance of an agreement.
Retention period
As long as necessary for this purpose and in accordance with applicable statutory obligations.
02 Invoicing
Purpose
Preparing, sending and administering invoices.
Data
Company name, billing address, Chamber of Commerce number, VAT number, customer number, phone number and email address.
Legal basis
Performance of an agreement.
Retention period
As long as necessary for this purpose and in accordance with applicable statutory obligations.
03 Customer relationship management
Purpose
Maintaining customer relationships and providing appropriate support.
Data
Name, email address, order history, phone number, Chamber of Commerce number, website URL, company logo and business address.
Legal basis
Performance of an agreement.
Retention period
As long as necessary for this purpose.
04 Service provision
Purpose
Providing the requested services and support.
Data
Name details, email address, file data, financial data, data required to provide the service and data generated during the provision of the service.
Legal basis
Performance of an agreement.
Retention period
As long as necessary for this purpose.
05 Rental agreements
Purpose
Preparing, administering and performing rental agreements.
Data
Name and address details, Chamber of Commerce number, IBAN, VAT number, phone number, email address, gender and copy of identity document where legally permitted and necessary.
Legal basis
Performance of an agreement and, where applicable, compliance with a legal obligation.
Retention period
As long as necessary for this purpose and in accordance with applicable statutory obligations.
06 Website account
Purpose
Offering and managing an online account.
Data
Name, address, email address and username.
Legal basis
Consent or performance of an agreement, depending on the purpose of the account.
Retention period
As long as necessary for this purpose.
07 Company listing on our website
Purpose
Mentioning a company on the Co-Office website.
Data
Company name, logo and website URL.
Legal basis
Consent.
Retention period
As long as necessary for this purpose or until consent is withdrawn.
04
How do we obtain your data?
Co-Office Holding B.V. may have personal data about you because you provided this information directly to us. In some situations, Co-Office may also receive information from other parties, such as online or offline brokers involved in the rental or introduction process.
05
What are your rights?
Under the General Data Protection Regulation, you have several rights concerning your personal data and the way it is processed. You can submit a request by emailing info@co-office.nl .
Access
You can ask which personal data Co-Office has stored about you.
Correction
You can request changes, additions or corrections if your personal data is incomplete or inaccurate.
Deletion
In certain situations, you can request that Co-Office deletes personal data that is no longer required.
Restriction
Under certain conditions, you can ask Co-Office to restrict the processing of your personal data.
Objection
You may object to processing based on a legitimate interest of Co-Office or another party.
Data portability
You can request your personal data in a structured, commonly used and machine-readable format.
Withdraw consent
Where processing is based on consent, you may withdraw that consent at any time. This does not affect processing carried out before the withdrawal.
Co-Office Holding B.V. will respond to your request as soon as possible and no later than one month after receiving it. If your request is rejected, we will explain the reason for the rejection.
06
Recipients of personal data
Where necessary, personal data may be shared with carefully selected parties that support Co-Office in providing services or fulfilling legal obligations.
- Processors acting on behalf of Co-Office.
- Parties involved in the performance of an agreement.
- External advisors, such as legal or financial advisors.
- Authorities where disclosure is required by law.
07
International data transfers
For technical or operational reasons, it may be necessary to transfer personal data to parties located outside the European Economic Area. Where this occurs, Co-Office will take appropriate measures to protect your personal data.
Depending on the recipient and destination, these safeguards may include an adequacy decision, participation in the EU-U.S. Data Privacy Framework, Standard Contractual Clauses approved by the European Commission or another lawful transfer mechanism.
08
Cookies and similar technologies
Cookies are small pieces of text information sent to your browser when you visit a website. They may be stored on your computer, tablet or mobile phone. Cookies placed through the Co-Office website cannot damage your device or the files stored on it.
When this statement refers to cookies, it also includes similar technologies that collect information, such as local storage, pixels or device-related identifiers. Where required, Co-Office will request consent before placing non-essential cookies.
09
Can this statement change?
This Privacy Statement may be amended from time to time. We recommend checking this page regularly so that you remain informed about the latest version and any relevant changes.
Questions or complaints
Let us know how we can help.
For questions, requests or complaints about the way Co-Office processes your personal data, send an email to info@co-office.nl. You may also submit a complaint to the competent national supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.
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